Every call your front desk can’t take, answered
Your receptionist is on another line, at lunch or out for the day, and a potential client is calling. AlloyVoice picks up, answers everyday questions about the firm, qualifies the caller and books the consultation, so nobody reaches voicemail.
Works alongside your front desk · No new phone system · Cancel anytime
- 40%of law firms answer a prospective client’s call, down from 56% in 2019Clio Legal Trends Report 2024
- 48%of firms neither answer the call nor return itClio Legal Trends Report 2024
- 64%of prospective clients get no follow-up at all, by phone or emailClio Legal Trends Report 2024
- 51%of prospective clients say chatbots are a helpful starting point for legal questionsClio Legal Trends Report 2024
Every call your team cannot take
The calls that used to go to voicemail, answered as your firm.
Overflow when lines are busy
When everyone is on a call or in court, the next caller is still answered instead of waiting on hold.
Lunch, court and sick days
When the front desk steps away, for an hour or for the week, callers are still answered as your firm.
Greets callers as your firm
It uses your firm’s name and your intake script, in your tone.
Answers the everyday questions
Hours, location, the matters you take: answered on the call, without ever giving legal advice.
Books the consultation
A caller who qualifies gets a consultation booked on the spot, with the date and time agreed before they hang up.
Summaries your team can act on
Who called, why, how urgent and what was agreed: a summary and the transcript for every call.
What voicemail used to get
Four sample calls that come in while nobody can pick up, and what happens instead of voicemail.
- Answered
Maya R.
Employment law · 12:40 PM, lunch hour
- Answered
Carlos D.
Personal injury · 2:14 PM, all lines busy
- Answered
Denise W.
Family law · 10:05 AM, attorneys in court
- Answered
Tina H.
Estate planning · 4:50 PM, receptionist out sick
- CallerI was let go two days after I reported my manager.
- AlloyVoiceI’m sorry to hear that. When did the employment end, and did you report it in writing?
- CallerLast Friday. I emailed HR the week before.
- AlloyVoiceThank you. An attorney can see you Thursday at 11:00. Shall I book it?
Consultation bookedThu 11:00 AM
- CallerI nearly hung up. The last firm left me on hold for ten minutes.
- AlloyVoiceNo hold here. What happened, and has a doctor seen you?
- CallerA truck hit my car on Monday. I was in the ER that night.
- AlloyVoiceI have Friday at 9:30 with an attorney. Does that work?
Consultation bookedFri 9:30 AM
- CallerI was served with divorce papers this morning.
- AlloyVoiceI can get you time with an attorney. Is there a court date on the papers?
- CallerYes, a hearing on the 14th.
- AlloyVoiceI’ve noted the date. The first opening is tomorrow at 3:00. Shall I book it?
Consultation bookedmarked time-sensitive
- CallerI’ve been meaning to call about a will for months. Anything next week?
- AlloyVoiceYes. Is this about planning your own estate or handling someone else’s?
- CallerMy own. My husband needs one too.
- AlloyVoiceTuesday at 2:00 or Thursday at 10:00, which is better?
Consultation bookedTue 2:00 PM
Sample calls. Every real one, booked or not, lands in your dashboard with its summary, transcript and recording.
A front desk that never misses a call
Backup for the people who answer your phone, at a price that is not per call.
Nothing goes to voicemail.
Of the firms that miss a call, only one in five ever returns it. With the agent on the line, the caller reaches a warm voice the first time.
Your front desk, backed up.
The agent takes the calls your receptionist can’t get to, so nobody puts one client on hold to catch another.
One plan, not an hourly rate.
Extra staff and answering services charge by the hour or the call. AlloyVoice is one monthly plan.
Set once, answered forever
You decide which calls the agent takes.
Choose when it answers
Only the calls nobody at the firm picks up, only after hours, or every call. Change it any time in your call forwarding.
It greets callers as your firm
The agent uses your firm’s name and your intake script, in your tone.
You get the summary and the booking
A summary lands in your inbox after every call, with the consultation already on the calendar when the caller qualified.
Every message and booking, one place
Recordings, transcripts and summaries for every call the agent took while you were busy. See it in a 20-minute demo.
Book a 20-minute demo
Questions about missed-call protection
Before it answers as your firm.
Your choice. Many firms forward every call; others forward only after hours or when nobody picks up. It is a call-forwarding setting with your phone provider, so you can change it any time.
No. Your receptionist keeps answering as usual; AlloyVoice takes the calls they can’t get to and hands your team a summary of each one.
The agent never claims to be human: if a caller asks, it says it is an AI. Whether it announces that up front is your setting, so you can match your state’s disclosure rules.
Checking urgency is part of your intake questions. Anything urgent is flagged at the top of the summary, so your team sees it first.
Cancel anytime. No long-term contracts, no cancellation fees. We also offer a 30-day performance guarantee.
Nobody reaches voicemail again
Hear AlloyVoice answer as your firm in a 20-minute demo.