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Practice areas

AI intake for workers’ compensation firms

Workplace injuries happen on every shift, and the claim clock starts immediately. AlloyVoice answers, captures the injury, the employer and the reporting status, and books the consultation.

Who it’s for

Built for comp firms whose callers are on shift

AlloyVoice fits firms with two to fifteen attorneys that already spend on marketing and run a lean intake desk. If this sounds like your firm, the calls you are missing are the ones we answer.

This is your firm if…

  • Your callers work shifts, so most inquiries land outside 9-to-5.

  • You market to specific industries, unions and clinics and track which ones refer.

  • One intake coordinator, with voicemail on nights and weekends.

  • Two to fifteen attorneys handling claims and appeals on contingency.

What the market looks like

With AlloyVoice

What the market looks like

40%

of law firms answer a prospective client’s phone call. It was 56% in 2019. Clio Legal Trends Report 2024

With AlloyVoice

100%

of calls answered. Zero opportunities missed.

What the market looks like

34%

of callers who reach voicemail never try the firm again. Oklahoma Bar Association

With AlloyVoice

0

potential cases sent to voicemail. Spam and sales calls are screened out; every potential client is qualified and booked on the call.

What the market looks like

42%

of evening and weekend inquiries go unanswered. Legal Marketing Association

With AlloyVoice

24/7

nights, weekends and holidays answered like a Tuesday at 2pm.

When the call comes in

Three calls every comp firm knows

Night shift, weekend shift, holiday shift: injuries do not keep office hours.

  1. The job-site call

    A worker calls from the site after a fall, unsure whether to report it. The agent captures what happened and books a consultation quickly.

  2. The denied claim

    A letter says the claim is denied. The agent captures the insurer, the dates and the reason given, and flags the appeal deadline.

  3. The “can I be fired for this?” call

    The worker is afraid of retaliation. The agent reassures them that an attorney will explain their rights, and books the consultation.

What the agent asks

The injury, the employer, the deadlines

Reporting windows are short. The agent captures the dates first.

  1. When and how did the injury happen, and where were you working?

  2. Who is the employer, and have you reported the injury to them?

  3. Have you seen a doctor, and are you currently off work?

  4. Has a claim been filed, and has the insurer accepted or denied it?

  5. Are there any deadlines in letters you have received?

  6. Do you already have an attorney for this claim?

If your firm defends employers or insurers, the agent can run a separate intake with its own questions.

Why AlloyVoice

Answers on every shift

There when the injury happens, not the next business day.

  • Every shift covered

    Every hour of every shift is covered. The agent picks up every time.

  • Deadlines captured

    Reporting windows and appeal deadlines are captured on the call and flagged in the summary.

  • Referral sources tracked

    Know which unions, clinics and referral partners send you booked consultations.

FAQ

Questions comp firms ask

Before you add AlloyVoice to your intake.

  • It does not give legal advice. It captures the facts and books a consultation fast so your attorney can advise before deadlines pass.

  • Yes. The agent can run a separate intake for employers and insurers with its own questions and booking rules.

  • Yes. Denials and appeal deadlines are flagged as urgent in the summary.

Answer the job-site call

See AlloyVoice handle a workers’ compensation intake in a 20-minute demo.

Book a Demo